Institutional asset manager support was urgently needed when an $8B firm encountered a critical system upgrade issue. A service gap threatened to disrupt core operations, and the firm required a trusted partner to step in immediately. With 30 daily liquidity-based funds and 50 CIT master trust funds at stake, operational continuity was at risk.Recognizing the severity of the situation, STP was called upon to ensure continuity and provide a seamless transition during this critical time.
CASE STUDY
Institutional Asset Manager Support: Meeting Urgent System Needs in 90 Days
When a critical system gap threatened operations for an $8B firm, STP delivered fast, reliable institutional asset manager support—restoring operational flow with long-term impact.
The Challenge:
The Requirements:
The project called for a tight 90-day take-on conversion, along with a one-month parallel run involving:
- 30 Daily Liquidity-Based Funds
- 50 CIT Master Trust Funds
The Solution:
Despite the complexities and time constraints, STP’s response was swift and decisive. Within just two weeks, STP delivered a comprehensive proposal, outlining a permanent solution to address the client’s needs. Embracing the challenge, STP’s solution wasn’t just a stopgap measure—it was designed to resolve the issue on a long-term basis, giving the client peace of mind. The proposal was quickly accepted, and the partnership was set into motion.
The Outcome:
STP successfully implemented the project on time and within budget, overcoming the challenges posed by the tight conversion window, complex data requirements, and staffing constraints. Through our commitment and proactive approach, the client’s operations were back on track without delay, and the solution provided lasting value.
